COVID-19 is affecting orders. It may take longer than normal to fulfill, ship, and receive your order. Thank you for your patience!

Returns Policy

I offer returns and exchanges within 30 days of receiving your order. The product can be returned for store credit, refunded to the original payment method, or exchanged for a different product. You will be refunded the amount minus any shipping costs.

The only exception is that returned items must have no visible signs of wear or use – they must be in the same condition you received them in.

To start the return:

  1. E-mail me at inquiry@trainerkelly.net with the subject line "Returns & Exchanges". Give me the order number and the item(s) you want to return or exchange. If you are exchanging, let me know what items you would like to swap it out for! Once you ship the items back to me and I receive them, I will send out the refund.

Additional Information:

  • Items are fulfilled by 3rd-party Print Fulfillment centers. If the items are damaged or lost, I need to know no later than 4 weeks after the estimated delivery date/after the item is received
  • Contact me at inquiry@trainerkelly.net for any other questions or concerns

Thank you so much for shopping with TrainerKelly's Network!